How do I start a return?

To start a return, please contact us within 3 days of delivery.


Once your return request has been confirmed, carefully pack the item and ship it back using a trackable shipping service. Please provide us with the tracking information once the return has been shipped.


We recommend keeping your tracking number until your refund has been completed.

Please note that we are not responsible for returns lost in transit.


USA Return shipping address:

Ísafold Distribution Center

A. Gallo Colors

45 Center St.

Scarborough, ME 04074

United States


EU/Worldwide Return shipping address:

A. Gallo Colors

Via Sandro Pertini 1

Corciano, PG 06073

Italia

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